Silver tarnishes when in contact with atmospheric Sulphur. To prevent tarnishing, regular usage of products is recommended. Products should also be cleaned with a soft, dry cloth regularly.
Salt and certain acidic foods are harmful to silver, burning it's surface and leaving permanent black spots. After usage, products should be well rinsed and dried with a soft, dry cloth.
While storing, wrap the product is a soft, felt cloth and then in an airtight bag or container. Dampness encourages tarnishing and can also harm wooden components so store the products in clean, dry and airtight cupboards.
Heavily tarnished products can be cleaned with various silver polishes. These polishes are available at our store and you can purchase the polish and use it with a dry cloth to clean the products at home. Alternatively, we can also clean the products for you at any of our stores.
While we currently ship only to India on our website, we can also offer international shipping on a case by case basis. As Silver is a high value product, there are additional shipping charges which are borne by the customer. Additionally, the customer may be required to pay import or customs duties and other relevant taxes that are applicable in their country. If you would like us to ship a product internationally, please contact us via email, call or Whatsapp and we will share the shipping charges and timelines for your country.
Delivery In India
We offer free shipping all over India.
Orders in India are usually delivered within 4-7 business days of placing the order depending on the delivery location. However, as our products are handcrafted, they may occasionally take up to 14 business days to deliver.
Products with a personalized engraving usually take 3 days to prepare and are delivered within 7-10 business days from the date of the order.
For urgent requirements, we are able to offer expedited shipping on a case by case basis. In these case, there is an additional shipping charge on the basis of the size of the product and the delivery location. If you have an urgent requirement, please contact us via email, call or Whatsapp and we will do our best to help you.